We work on a human scale. We are not a multinational company with thousands of clients and an attitude to match. When you talk to us you are talking to the owners of the business. Your success ensures our success, and most of our business comes through referrals. If you host with us you get at least 4 different ways of contacting us and none of them involve a call centre. We have a signup form and you are welcome to use it, however if you prefer we are happy to talk to you about your requirements and ensure that the service we deliver is exactly what you need.

Quotes from our clients..

Dear Rob, I would like to thank you and your organisation for your professional service in assisting us with setting up our website. Our organisation is a small stand alone aged care facility with just a few of people running the office. We don’t have a great collective knowledge of the web and you assisted us in a very organised, non-threatening way to get our heads around the information. Prior to us deciding on Ace -Hosting / Bullseye Graphics we had asked a number local providers for quotes and were pleasantly surprised at how competitive your price was. What decided us was not only the price but the after sales service you provide. This gives us the confidence to learn knowing that you can fix what we wreck! Thanks again, regards Penny Temple -  Director Aged Care Services Horton House and Warmington Lodge 2011

Rob and the team at Bullseye / Ace - Hosting have always been really flexible, helpful and done their utmost to ensure we get the website and logos we want. Catherine 2008

We had been struggling for some time to revamp and update our website but when we brought Bullseye Graphics and Ace-Hosting on board all of a sudden everything became very simple. Rob Armstrong and Neill Cox worked with us to produce a professional and informative website and with the fantastic Content Management System they developed for us, now we can keep our website up to date with the latest information.

Rob and Neill provided excellent customer service, were very responsive to our needs and suggestions for the site and were always on hand to provide advice. We are thrilled with the end product and know that we can better inform the community about the lifesaving service Snowy Hydro SouthCare provides.
Karen - Media Liaison Officer - 2005

Everyone at Australian Design Group has been very impressed with Ace Hosting's professionalism, courtesy and level of service. Although remarkably glitch free, Ace Hosting's response to all issues has been so prompt that our web site has exceeded all our expectations both in terms of reliability and revenue.
Harry  2000

The reason we chose Bullseye Graphics was because most web site designers take your ideas and impose their own artistic flair with little or no consideration for the client,  whereas Rob and I developed the site together.  With Ace Hosting if I have problems with my site or email accounts I get concise and quick response from Neill to rectify the problem.  Even on the other end of a computer its all about a quality product and customer service. Ace Hosting and Bullseye Graphics excel in this area.
Matthew  Black Bear Inn

We help you save $s
Save on download (or traffic) costs: our download limit is much higher than other hosting companies in Australia.

So what ? With other hosting companies this extra cost can quickly exceed the monthly fee. The "gotcha" here is that as long as your site is not popular, download is not an issue. Nobody plans to have an unpopular site however and when your marketing, metadata and other efforts start to work, your download and overheads will increase.

You will see some hosting companies advertise UNLIMITED DOWNLOAD! Check the fine print.... it is simply not possible to have unlimited download. Here's why.  The amount the telephone companies charge hosting companies is based on the quantity of traffic (more traffic = more cost). That really cheap monthly rate isn't so good when 6 months later your site gets popular and SURPRISE the hosting company sends you a bill for excess download.

What we have done is to shop around for the best download/traffic deal and have geared our pricing so there are no surprises. When we advise you that you are near your plans' limit, your business is going so well that the increase in cost is a fraction of the price of success.

We provide Google Analytics to help you monitor your site.
We provide a free statistics package that lists hits and visits, where visitors are coming from, which pages they are viewing, etc.  This gives you real quantifiable data to work with to improve the effectiveness of your site.  Also we run a link checking service every month and advise you of any issues.

We use the best technology possible.
We are connected to multiple fault-tolerant major backbones via multiple DS-3 lines (namely, six DS-3s: UUNet, Sprint, AT&T, GlobalCrossing/GlobalCenter, Level 3 & Teleglobe), in the Washington, DC area - through which as much as 40% of the world's Internet traffic passes. We are located at the true heart of the Internet and are connected to the largest, best performing, US and international-scale backbones. Optimal speed and performance is guaranteed from our side. Reliability is dramatically increased by the multiple backbone and independent, redundant, networking architecture.

Every night we conduct a full backup to transfer your files to a separate computer to ensure the safety of your data.

Not all businesses are the same. We provide flexible solutions.
We will make the effort to tailor your web presence to suit your market needs. We can advise on security, e-commerce and design. 

We provide advice on SEO (Search Engine Optimisation)
A lot of new clients will find you through a search engine, but they won't if you are on page 10 or more! We don't just host your site we want your site to work for you.

We provide a Domain Name Registration Service.
We can check on available names, advise you on options and register your choice of domain name.

30 Day Money Back Guarantee
There are a lot of good web hosting companies out there. We feel we are one of the better ones. However if there is any aspect of our service with which you are dissatisfied in the first 30 days of hosting your site with us, we will refund your money. There are of course some common sense exclusions to this guarantee. Please see our terms and conditions for the details.

If you would like to know about our hosting plans we have a page explaining the four plans and a very useful plan comparison page. If you need some help in developing or re-developing your site we have a folio of websites we have developed.  We try hard not to use jargon; when we do we have a glossary of technical terms. Like all businesses we have a set of terms and conditions.
Our clients can check on their account details, or make online payments using PayPal's secure payment technology.
Please don't hesitate to contact us if you have any questions.